My Privacy Policy

 

My name is Stephanie Hofmann. You can contact me about any of the details in the following privacy policy at steffi@stephaniehofmann.co.uk.

 

My website is www.stephaniehofmann.co.uk

 

In my work as an illustrator and animator, I collect the following data, in the following ways. 

 

When you contact me directly to buy work or commission work

Names, addresses, post codes, phone numbers, email addresses, shipping addresses.

I need this information to fulfil the transaction. I store all data securely and carefully.

I retain it for six years for legal or tax purposes, after which your data will be deleted from my records.

For marketing purposes I don't have a mailing list or newsletter however I may email people who might be interested in my services directly in a personal message to email addresses found by me online. I don't hold onto this information once I have sent the email, unless there is a response.

 

When you use my website

Like other websites you may visit, my website, www.stephaniehofmann.co.uk, hosted by Wix, uses Cookies which are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
 

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

 

You can turn off cookies in your browser at any time by using your browser settings. You can delete any existing cookies by clearing your cache.

 

My Wix website automatically collects data. The data I can see in my analytics panel is: which website referred you to mine, your device type, IP address, geographical location, which pages you looked at on my site, times and operating systems.

 

I use this data to help me understand how visitors are moving round the site, and to see the effect of advertising or marketing campaigns I may have run.

Collecting information

  1. To provide and operate the Services;

  2. For email marketing

 

More about Wix

Wix provides me with the online platform that allows me to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Personal Security

All Devices used to access order information are password protected.

I am a sole trader and therefore no other person will have access to your personal information.

Retaining your data

You have the right under GDPR to access, alter, amend, download or delete your data at any time. Please contact me if you would like to do any of this and I will assist you. You also have the right to lodge a complaint with the ICO if you think I am not handling your data correctly.

 

Sharing your data

For the purposes of fulfilling a transaction, I must share your data (eg. name, address, postcode, email address, and sometimes phone number) with third party payment providers such as Paypal, or Stripe, or delivery companies such as Royal Mail. 

Paypal's privacy policy

Stripe's privacy policy

 

I would also have to share information when legally obliged to do so.

 

I will never sell your information to anyone.

Updates to this policy

There may be periodic updates to this policy and so I advise you check it from time to time.